NewBrainsAI

AI for HotelsEvery guest answered, every booking kept.

A system that handles the questions your front desk answers all day, takes the booking at midnight, and passes anything real to a person.

The problem

Your front desk cannot be in two places at once.

Check-in time. Parking, and whether it costs extra. What time breakfast runs. Whether the dog can come. What happens if the flight lands at half past midnight. A handful of questions make up most of what your desk gets asked, and the desk answers them while checking in a queue, taking a housekeeping call, and watching a second line ring.

The call nobody picks up at eleven at night does not go away. The guest opens a booking site, finds your property, and reserves the same room through a channel that takes a cut of it. You still got the reservation. You just paid a commission on a guest who was already trying to book with you directly.

The fix is a system that takes the repeatable questions on every channel, at any hour, so your desk looks after the guests in front of it, and hands your team the conversations that actually need a person.

The math

Hours recovered, every week.

The front desk hours swallowed by the same five questions, recovered rather than quietly offloaded onto someone else's week.

Those hours today

  • Hours

    Whenever someone finds time

  • Time off

    Skipped in busy weeks

  • Ramp-up

    Restarts with every handover

  • Cost

    Paid hours spent below their pay grade

  • Capacity

    As much as one person can squeeze in

  • Consistency

    Depends who does it, and when

Your AI front desk

  • Hours

    24/7/365, on schedule

  • Time off

    Runs through holidays and sick days

  • Ramp-up

    Live in days, then always on

  • Cost

    A fixed setup price, paid once

  • Capacity

    Takes the busy days as they come

  • Consistency

    Same steps on every run

Try it yourself

Try it before you talk to us.

Set up for a made-up hotel. Call it, chat with it or send it an enquiry, or type your own business.

For example: dental clinic, law firm, marketing agency, food truck. The demos adapt to it.

Ring the receptionist.

Start the call and talk the way a customer would. When you hang up, you see the note the owner gets.

AI Voice Receptionist for your business

From $590 setup

Delivery 5 working days

See prices and what is included
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Want something none of these cover? Book a call and tell us what you need.

How it runs

How it runs in a hotel.

  1. We learn your property

    Rates, policies, parking, breakfast, pets, and the answers your desk gives twenty times a day.

  2. It answers on every channel

    Phone, website, and WhatsApp, in the languages your guests actually arrive speaking.

  3. It captures the booking

    The reservation is taken directly, while the guest is still on your channel rather than a booking site.

  4. Your desk gets the exceptions

    Complaints, special requests, and anything sensitive reach a person, with the context already gathered.

What you get

Everything the system handles.

Fixed prices are on each service page.

The questions you answer daily

Check-in and check-out times, parking, breakfast, pet policy, and getting to you from the airport.

Answers at any hour

The 2am enquiry gets a real answer instead of a voicemail nobody leaves a message on.

Direct booking capture

Takes the reservation on your own channel, so a guest who came to you stays yours.

Late arrival handling

A guest landing after midnight is logged and flagged, so the room and the key are ready.

Your guests, their language

One system across every language your property actually receives.

Straight to a person when it matters

A complaint or an unusual request reaches your team, with the details already collected.

FAQ

AI for hotels: common questions.

That is the point of the build. We connect it to the property management or booking system you already run, so availability is real and a reservation lands where your team expects it. We confirm which system on the call.

It says so and routes the guest to your team rather than guessing. For a hotel, a confidently wrong answer about a pet policy or a rate is worse than a short wait, so we set it up to hand over early.

It says it is an AI assistant at the start of every call, and answers honestly whenever someone asks. We tune the persona to your property so it still sounds like your front desk.

No. You keep the number your guests and your listings already use. We route the calls through the system and forward to your desk whenever the flow calls for it.

Give your team its hours back.

A free 15-minute call. We look at where your week goes, show you what would take the most off it, and you see exactly what it costs before you decide.