NewBrainsAI

Ready solutions for insurance agencies

Every claim call answered, even at midnight on a Sunday.

A ready-made phone line for your agency. It answers every call when the office is closed, takes the claim details your adjusters need, and gets urgent ones to your on-call agent straight away.

  • Live in 3 working days
  • Fixed price, no hourly billing
  • 14 day refund on the setup price
  • Says it is an AI, every time

AI Voice Receptionist

After-hours service and claims line

$619one-off setup

Then $55 a month care plan from go-live, optional. Sized for 200 minutes a month.

Today you pay $310. The rest when you accept it.

Talk to us first

14 day refund on the setup price

The problem

Clients call when something goes wrong. That is rarely nine to five.

A car accident on Saturday night. A burst pipe on a Sunday. The policyholder calls their agent first, reaches voicemail, and remembers it at renewal.

Renewals bring their own leak. A price goes up, nobody calls to explain it, and a client you have had for years quietly moves to someone who did pick up the phone.

The fix is not a bigger service team. It is a system that answers every call with the right questions, and reaches every client before their renewal does.

  • 46%

    of agencies now use AI, up from 15% in 2024

  • 60%

    say not knowing what AI can do holds them back

  • 86%

    of agents want customers served by their own agency, by phone

What it does

Your after-hours service and claims line, working from day one.

  • Answers every call when the office is closed

  • Takes the first report of a claim: what, when, where, anyone hurt

  • Puts urgent claims straight through to your on-call agent

  • Takes certificate and policy change requests for the morning

  • Emails you a summary of every call

  • Says plainly that it is an AI assistant, and never quotes or gives advice

Try it yourself

Try it as a insurance agency.

A live demo on a made-up business of your kind. Ask what your clients ask. Nothing you type is stored.

For example: dental clinic, law firm, marketing agency, food truck. The demos adapt to it.

Start the call and talk the way a customer would. When you hang up, you see the note the owner gets.

After-hours service and claims line

$619 setup

Delivery 3 working days

See the price and order
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Want something none of these cover? Book a call and tell us what you need.

How it works

Ordered today, live in 3 working days.

  1. Order online

    Pay $310 today, half the setup, on our secure payment page. Or talk to us first if you have questions.

  2. Tell us how you work

    A short onboarding form: your carriers' claim numbers, what counts as urgent, and your on-call contact.

  3. Live in 3 working days

    We set it up and test it with you. Once you accept it, the other $309 is due and it goes live.

Your order

It does what we agreed, or you get the setup price back.

  • The result, agreed in writingBefore we build, we write down the result your system has to deliver, in plain words and numbers. For example: every call answered, and a summary in your inbox within five minutes.
  • Missed it? We fix it, then refundIf it misses that result in the first 30 days after it goes live, we fix it at no cost. If it still misses it 30 days after that, you get the full setup price back and we switch it off.
  • 14 day satisfaction refundIf we deliver and you are not satisfied, you can ask for a full refund of the setup price within 14 days of delivery. The system is then switched off. The care plan can be cancelled at any time.
Read the refund and cancellation policy

After-hours service and claims line

For insurance agencies

Setup, one-off
$619
Today, to start
$310
When it goes live
$309
Care plan, from go-live
$55 a month
Sized for
200 minutes a month
Costs to run, no markup
About $24 a month
Live in
3 working days
Talk to us first

Ready solutions

Pick what you need. Live in 3 working days.

Already built for insurance agencies, so we only set it up for you. Order online, or talk to us first.

  • PhoneClaims

    After-hours service and claims line

    Answers every after-hours call, takes the first report of a claim and puts urgent ones through to your on-call agent.

    $619 setup

    Then $55 a month care plan, optional.

    Live in 3 working days

    Talk to us first
  • Follow-up

    Renewal follow-up

    Contacts every client before renewal, collects changes and books a review call with an agent.

    $379 setup

    Then $39 a month care plan, optional.

    Live in 3 working days

    Talk to us first
  • Anything else

    Custom Built

    Connected to the software you already run, several locations, or a job we have not listed. Choose what it does and see the price as you go.

    Priced for you

    In the calculator, in two minutes.

    Customize your order

Works with what you use

Plugs into the tools you already run.

  • Momentum AMP (NowCerts)
  • Applied Epic
  • AgencyZoom
  • Salesforce Financial Services Cloud
  • RingCentral
  • DocuSign
  • Outlook
  • Google Sheets

Agency management systems connect on plans that include API access. We check yours before you order.

A person is always one step away.

Urgent claims go straight to your on-call agent. Quotes, coverage questions and anything that needs a licence go to your team with the details already taken.

FAQ

After-hours service and claims line: common questions.

Give your team its hours back.

A free 15-minute call. We look at where your week goes, show you what would take the most off it, and you see exactly what it costs before you decide.