NewBrainsAI

Ready solutions for clinics

Every new patient answered, even when the front desk is full.

A ready-made phone line for your clinic. It answers new patients after hours and when every line is busy, books the first visit, and passes anything clinical to your team.

Try it live, as a clinic
  • Live in 3 working days
  • Fixed price, no hourly billing
  • 14 day refund on the setup price
  • Built in your own accounts

AI Voice Receptionist

After-hours and overflow new-patient line

$690one-off setup

Then $55 a month care plan from go-live, optional. Sized for 400 minutes a month.

Talk to us first

Health data first needs a signed agreement with every tool in the chain. We check yours on a short call, then build.

14 day refund on the setup price

The problem

Your receptionist is doing four jobs at once.

Check a patient in. Answer the phone. Book an appointment. Verify insurance. Reply to the portal. Handle the walk-in who just came through the door. Your front desk is expected to do all of it at the same time, and the person standing at the window and the person on hold both think they should come first.

Monday morning and Friday afternoon are worse. Call volume climbs well above a normal day, and it climbs on exactly the staff you already have. Something gives: the phone rings out, a booking is not made, a confirmation is not chased, and a slot that was paid for sits empty.

None of that is a staffing failure. It is one person and several queues. The fix is a system that owns the repeatable calls, so your team can look after the patient in front of them.

  • 73%

    of physical therapy patients missed at least one visit

  • 32%

    of medical groups report more no-shows in 2026

  • 4.8 days

    for aesthetic clinics to first contact a new enquiry

What it does

Your after-hours and overflow new-patient line, working from day one.

  • Answers new patient calls after hours and when every line is busy

  • Books the first visit into your calendar

  • Answers practical questions: location, parking, what to bring

  • Passes anything clinical to your team, never discusses symptoms

  • Tells anyone describing an emergency to call 911

  • Says plainly that it is an AI assistant, and that the call is recorded

One moment, two endings

Monday, 8:55 AM. Every line is ringing and the front desk is checking a patient in.

How it ends today

  1. Step 1: A new patient’s call rings out.

  2. Step 2: They call the next clinic on the list.

  3. Step 3: Nobody ever knows the call happened.

With your after-hours and overflow new-patient line

  1. Step 1: The call is answered in your clinic’s name, straight away.

  2. Step 2: The new patient books a first visit into your calendar.

  3. Step 3: Your front desk sees the booking and the caller’s details.

Talk to us firstTry it live first

Do the maths

What slow replies cost you right now.

These are example numbers. Change them to yours. Nothing you type leaves this page.

5
5

At your numbers

$5,400a month

in new patients that go to whoever answered first. About $65,000 a year.

Your after-hours and overflow new-patient line is $690 once, then $55 a month to keep it running and getting better.

Win back 2 of those new patients and the setup has paid for itself.

Talk to us first

An estimate from your own numbers.

Try it yourself

Try it as a clinic.

A live demo on a made-up business of your kind. Ask what your clients ask. Nothing you type is stored.

For example: dental clinic, law firm, marketing agency, food truck. The demos adapt to it.

Start the call and talk the way a customer would. When you hang up, you see the note the owner gets.

After-hours and overflow new-patient line

$690 setup

Delivery 3 working days

See the price
Loading the demo…

Want something none of these cover? Book a call and tell us what you need.

Why not what you have now

Voicemail loses the caller. This one keeps them.

  • Answers every call, day and night

    Voicemail

    With yours

  • Callers hear your business name, not a beep

    Voicemail

    With yours

  • Takes the details you need, in your words

    VoicemailA recording, if they leave one

    With yours

  • Books into your calendar

    Voicemail

    With yours

  • Puts urgent calls through to a person

    Voicemail

    With yours

How it works

Ordered today, live in 3 working days.

  1. Talk to us first

    A short call to confirm the health data agreements for your setup. Then half the setup to start.

  2. Tell us how you work

    A short onboarding form: your services, your new patient process, and your booking calendar.

  3. Live in 3 working days

    We set it up and test it with you. Once you accept it, the other $345 is due and it goes live.

Your order

It does what we agreed, or you get the setup price back.

  • The result, agreed in writingBefore we build, we write down the result your system has to deliver, in plain words and numbers. For example: every call answered, and a summary in your inbox within five minutes.
  • Missed it? We fix it, then refundIf it misses that result in the first 30 days after it goes live, we fix it at no cost. If it still misses it 30 days after that, you get the full setup price back and we switch it off.
  • 14 day satisfaction refundIf we deliver and you are not satisfied, you can ask for a full refund of the setup price within 14 days of delivery. The system is then switched off. The care plan can be cancelled at any time.
Read the refund and cancellation policy

After-hours and overflow new-patient line

For clinics

Setup, one-off
$690
Today, to start
$345
When it goes live
$345
Care plan, from go-live
$55 a month
Sized for
400 minutes a month
Costs to run, no markup
About $46 a month
Live in
3 working days
Talk to us first

Health data first needs a signed agreement with every tool in the chain. We check yours on a short call, then build.

Ready solutions

Pick what you need. Live in 3 working days.

Already built for clinics, so we only set it up for you. Order online, or talk to us first.

  • PhoneBooking

    After-hours and overflow new-patient line

    Answers new patient calls after hours and when the front desk is busy, and books the first visit.

    $690 setup

    Then $55 a month care plan, optional.

    Live in 3 working days

    Talk to us first

    Health data first needs a signed agreement with every tool in the chain. We check yours on a short call, then build.

  • Follow-upBooking

    Appointment reminders and rebooking

    Reminds every patient before their visit, lets them confirm or move it, and rebooks the ones who miss.

    $379 setup

    Then $39 a month care plan, optional.

    Live in 3 working days

    Talk to us first

    Health data first needs a signed agreement with every tool in the chain. We check yours on a short call, then build.

  • Anything else

    Custom Built

    Connected to the software you already run, several locations, or a job we have not listed. Choose what it does and see the price as you go.

    Priced for you

    In the calculator, in two minutes.

    Customize your order

Works with what you use

Plugs into the tools you already run.

  • Cliniko
  • Zenoti
  • Vagaro
  • Boulevard
  • AlayaCare
  • AxisCare
  • DrChrono
  • Tebra
  • Elation
  • NexHealth

Health data needs a signed business associate agreement with every tool in the chain. We check your setup on the call before you order.

A person is always one step away.

Clinical questions and anything urgent go straight to your team. Anyone describing an emergency is told to call 911.

FAQ

After-hours and overflow new-patient line: common questions.

3 working days, counted from the day we have your answers to a short onboarding form: your services, your new patient process, and your booking calendar.

Everything it takes to keep it working and getting better: round-the-clock monitoring that alerts us the moment something fails, a same working day response if it ever stops, updates as the AI tools change, and fixes when a connected app changes. It starts at go-live, and you can cancel any time with 30 days notice and no exit fee.

About $46 a month, billed straight to your own accounts at the providers' prices, with no markup from us. It is built in accounts in your name, so it is yours from day one.

Yes. It is built in your own accounts either way, so there is nothing to hand over. Online orders include the care plan, so talk to us first for build only: you get a video walkthrough, a written guide and 30 days of support.

Before we build, we write down the result your system has to deliver, in plain words and numbers. For example: every call answered, and a summary in your inbox within five minutes. If it misses that result in the first 30 days after it goes live, we fix it at no cost. If it still misses it 30 days after that, you get the full setup price back and we switch it off.

We build to sensible data practice: minimum collection, encrypted transit, access controls, and data kept in accounts in your own name, in the region you pick. We do not sell HIPAA compliance certification or act as your compliance advisor, and we will tell you plainly on the call which parts of the setup your practice needs to sign off with your own compliance counsel. If a vendor promises you compliance in a sales call, be careful.

No, and it is configured not to try. It books, reschedules, answers logistical questions, and routes anything clinical to your staff. That boundary is set deliberately and tested before launch.

That is the build. We connect to the scheduling system you already run so availability is genuine and appointments land where your team expects. We confirm which system on the call.

Urgency rules are part of the script. A caller describing an emergency is directed to emergency services and flagged to your staff immediately rather than being put through a booking flow.

Give your team its hours back.

A free 15-minute call. We look at where your week goes, show you what would take the most off it, and you see exactly what it costs before you decide.

Book a callOr try a live demo first